Terms &
Conditions
Acceptance of Terms
By using Bloom, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please refrain from using the app or our services.
Bloom reserves the right to update or modify these terms at any time. Continued use of the app after any changes indicates your acceptance of those updates.
Use of Services
Bloom is designed to help users better understand their skin through analysis, insights, and personalized recommendations.
You agree to use Bloom only for lawful purposes and in accordance with these terms. Misuse of the app — including unauthorized access, reverse engineering, hacking, data scraping, or use for commercial or medical diagnosis purposes — is strictly prohibited.
Skin Scan and Data Processing
By performing a skin scan within the Bloom app, you consent to Bloom capturing and processing facial images for the purpose of generating a skin analysis.
To perform the skin analysis, facial images captured during the scan are securely transmitted to Haut.AI, a dermatological AI technology provider located in Estonia, European Union.
Haut.AI processes these images solely for the purpose of generating skin analysis results such as indicators related to acne, wrinkles, pores, pigmentation, hydration, and other visible skin characteristics.
The facial images are used solely to analyze skin surface characteristics and are not used to create biometric identifiers.
The images are transmitted using secure encrypted connections and are processed only for the duration necessary to generate the analysis results.
Only the resulting skin analysis metrics are returned to Bloom and displayed to the user. These results are presented in a way that does not personally identify the user.
Haut.AI operates under a Data Processing Agreement (DPA) and complies with applicable GDPR data protection regulations.
Bloom may store the analysis results generated from skin scans to allow users to track their skin progress over time and receive personalized insights.
Users may request the deletion of their scan results at any time by contacting our support team as outlined in our Privacy Policy.
AI Chat and AI-Generated Content
Bloom may include an AI-powered chat assistant designed to provide skincare guidance and educational information related to skin wellness.
Messages submitted through the chat may be processed by artificial intelligence systems, including third-party AI providers such as OpenAI, for the purpose of generating responses.
Users should avoid sharing sensitive personal information through the chat feature.
Responses generated by the AI chat are informational in nature and may not always be accurate, complete, or suitable for individual circumstances.
The AI chat does not provide medical advice, diagnosis, or treatment recommendations.
User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and ensuring that all information you provide, including your skin scans, is accurate and owned by you. You must notify Bloom immediately if you become aware of any unauthorized access or security breaches related to your account.
Bloom will not be held responsible for any loss or damage resulting from your failure to properly safeguard your account information.
Accuracy of Information
While Bloom aims to provide helpful skincare insights and recommendations, the information presented in the app is provided for informational and cosmetic skincare purposes only.
Bloom does not provide medical advice, medical diagnoses, or treatment recommendations.
The app should not be considered a substitute for professional dermatological or medical consultation. Users should consult a qualified healthcare professional for medical concerns.
Intellectual Property
All content, visuals, algorithms, trademarks, and features within Bloom — including but not limited to the AI skin analysis technology — are the exclusive property of Bloom.
Unauthorized use, reproduction, or distribution of any part of the app is prohibited.
Data Protection & Privacy
Your privacy is our priority. Bloom complies with applicable data protection laws (including GDPR where applicable).
Please refer to our Privacy Policy to understand how we collect, process, and protect your personal data and skin analysis data.
Termination of Services
Bloom reserves the right to suspend or terminate your access to the app at any time, with or without prior notice. This may occur if you violate these Terms and Conditions, engage in fraudulent, abusive, or harmful behavior, or if we determine that suspension is necessary for reasons related to maintenance, security, or legal compliance.
In the event of termination, your right to use Bloom will end immediately. However, you may contact us to request the permanent deletion of any data stored under your account.
Limitation of Liability
Bloom is provided “as is” and “as available”.
We do not guarantee that the app will always function without interruptions or errors.
Bloom and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the app, including reliance on its results or recommendations.
Subscriptions and Automatic Renewal
Bloom offers the following subscription plans that provide unlimited access to premium features and personalized insights:
Monthly Plan – $14.99 USD per month (auto-renewable)
Yearly Plan – $49.99 USD per year (auto-renewable, save 70%)
Payment will be charged to your Apple ID account at confirmation of purchase.
Auto-Renewal:
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period.
Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current billing period.
You can manage or cancel your subscription anytime in your Apple ID Account Settings after purchase.
If you cancel, you will retain access to premium features until the end of the current billing period.
No partial refunds are provided for unused portions of any subscription term.
Privacy Policy: https://www.bloomskin.ai/privacy-policy
Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Bloom Skin operates, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms, data use, or your rights as a user, please contact us at: marketing@bloomskin.ai